100% Customer Satisfaction Guarantee

At Pendants & Stools, we are passionate about delivering the best possible experience to our customers, and we will do everything in our power to ensure you become a raving fan of our store and service.

Our 100% Customer Satisfaction Guarantee is simple: if for any reason you are not completely satisfied with your purchase, let us know and we will make it right.

We believe that our customers are our most valuable asset, and we are dedicated to providing you with exceptional service and support. 

Thank you for choosing Pendants & Stools! We look forward to exceeding your expectations.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@pendantsandstools.com and we will process an insurance claim on your behalf.

Cancellations & Refunds
All orders cancelled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.